Ordering Online

How do I purchase an item?

First, enter the shopping area identified by the icon "Begin Shopping". You will be linked to a menu where you will choose the products with which you are interested. Once you have selected the type of product you are interested in, you will then be taken to the catalog of the items in that department. At any time you can view the color selections for a particular product. Next, you will select the product and the quantity of the particular item you wish to purchase then click the "Add to Shopping Cart" button next to the price. Your "Shopping Cart" is a list of all the items that you decide to purchase during your visit to RoseColours.com. When you are finished shopping at RoseColours.com press the "Check Out" button at the bottom of the page.

How can I delete an item that is in my shopping cart?

Enter a "0" (zero) in the Quantity box and press the "Recalculate" button.

How can I change the quantity of an item I'm ordering?

In the Quantity box on your Shopping Cart page, enter the new number that you would like to purchase of that item. Press the "Recalculate" button to view your changes.

What other fees do I have to pay?

Only a nominal shipping and handling charge will be added to all purchases. When you "Check Out" your shipping and handling, and tax (if applicable) will be automatically be included in your total. Only residents of Maryland are required to pay 5% sales tax.

Is it safe to send my credit card information over the internet?

Yes! RoseColours Cosmetics uses a secure server when receiving credit card information. After you have purchased all of the items that you need, click the "Secure Check Out" button. The next page ("Secure Check Out") resides on our secure server. If you are using a Netscape browser you will see a blue border in your browser window, along with a blue key in the lower left corner. If you are using Microsoft Internet Explorer, a padlock will appear in the lower right corner. At this stage, all information that you enter is sent to the server using 128-bit encryption. The confirmation page that is sent back to you ("Purchase Summary") also uses 128-bit encryption. This is the highest level of security available today with web browsers.

What credit card types do you accept?

We accept, and prefer Mastercard and Visa. We also accept Discover and American Express.

What is our "Customer Privacy Policy"?

All customer information is kept strictly confidential by RoseColours Cosmetics, Ltd. Under no circumstances will RoseColours Cosmetics divulge, share, or sell customer information without explicit prior consent from the customer. If you have any questions regarding RoseColours Cosmetics' Customer Privacy Policy, please email info@rosecolours.com.

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